SIT30616 Box Hill Institute Certificate III in Hospitality 

  1. Internal Course Study Package Code: KOTFB 

  2. Box Hill Institute Registered Training Organisation (Australia): 4687

  3. National Course Code: SIT30616 

  4. National Course Title: Certificate III in Hospitality 

  5. External Organisation Unit (Campus): KOTO 

  6. Career outcomes: 

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services as well as food and beverage.

• Possible job title includes: 

  • espresso coffee machine operator/barista

  • food and beverage attendant 

  • bartender

  • front desk receptionist 

  • front office assistant 

  • function attendant 

  • function host 

  • guest service agent 

  • housekeeper 

  • restaurant host 

  • senior bar attendant 

  • waiter/waitress 

KOTO alumni are now working as general managers, hotel general managers, business owners, reservations managers, sales managers, food and beverage supervisors, bartenders, baristas, room attendants, waiters and waitresses across the length and breadth of Vietnam as well as abroad.

7. Course Description: 

This Front of house (FOH) course provides trainees with a combination of related classroom instruction and practical-based training instruction at the KOTO Training Centre, KOTO Van Mieu Training Restaurant and various industry settings. The importance of on-the-job training as a highly effective means of developing solid job skills has long been recognized. Trainees participate in the fundamental 18 months theory/ practical-based training and six months internships that take place at the KOTO Training Restaurant and hospitality industry sites while they receive related instruction at KOTO. The purpose of this course is to expand occupational training opportunities by utilizing existing sites and facilities other than those of the traditional classroom. Each trainee's vocational preparation is therefore, jointly planned and supervised with the KOTO Foundation trainers and the KOTO Enterprise. This shared responsibility is facilitated through a written Commercial Training program (CTP). The CTP ensures that each trainee experiences a progression of learning activities at the KOTO training and industry sites. 

8. Objectives: 

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgments, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. 

9. Pathway: 

After achieving SIT30616 Certificate III in Hospitality, individuals could progress to SIT40416 Certificate IV in Hospitality.


10. Hours:

Trainees receive up to 517 hours of classroom instruction/ KOTO Training Restaurant and as part of the course, learners are required to complete 36 shifts in a hospitality environment of work- based learning at community classroom/cooperative/ Hotel and Restaurant sites.