Enterprise
Get involved
I am humbled that my desire to provide 9 street children with training, a stable income & a safe workplace in a small sandwich café in Hanoi has evolved & grown over the last twenty years. Thanks to the support of our donors, sponsors, partners, volunteers & staff, KOTO has now provided over 1,200 disadvantaged & at-risk youth with an opportunity to improve their lives, their families & their community.
I am humbled that my desire to provide 9 street children with training, a stable income & a safe workplace in a small sandwich café in Hanoi has evolved & grown over the last twenty years. Thanks to the support of our donors, sponsors, partners, volunteers & staff, KOTO has now provided over 1,200 disadvantaged & at-risk youth with an opportunity to improve their lives, their families & their community.
I am humbled that my desire to provide 9 street children with training, a stable income & a safe workplace in a small sandwich café in Hanoi has evolved & grown over the last twenty years. Thanks to the support of our donors, sponsors, partners, volunteers & staff, KOTO has now provided over 1,200 disadvantaged & at-risk youth with an opportunity to improve their lives, their families & their community.
From a sandwich shop training nine youth to a 180-seat restaurant and training center, KOTO has empowered over 1,700 graduates -including chefs, managers, and entrepreneurs - over 25 years. Each year, we train 150 disadvantaged young people in our 24-month hospitality program to break the cycle of poverty.
We aspire for an all-inclusive world in which no one is left behind, where every individual from all backgrounds thrives and inspires through lasting life-changing journey and empowerment.
As Vietnam’s first social enterprise, KOTO empowers disadvantaged communities with transformative platforms and pathways, instilling the “once helped, help others” ethos with passion, innovation, and responsibility.
_4wk9TtNS-k1ojcZH4AI7c.webp?width=3840&quality=80&format=auto)
KOTO has a range of governance and management policies and practices in place to assure donors, stakeholders and regulators that vulnerable persons are safe, and always protected from physical, mental or sexual abuse. These include:
KOTO and KOTO International work closely together to ensure that each of their policies, procedures and activities align closely. Together, the two organisations regularly monitor the safety of the environment and trainees and deal with any complaints or incidents comprehensively and in a fair and transparent manner.
Contact - If you have a question or query on any matter, please contact Foundation Director - Ms. Hoang Thi Hanh (Email - hanh.hoangthi@koto.com.au)
To raise a concern regarding misconduct or safeguarding at KOTO, please email misconduct2koto@koto.com.au.
Following and monitoring the policies. These policies and their associated monitoring, reporting and complaints procedures are designed to ensure that KOTO is a safe and caring environment, especially through protection trainees, and a robust process for reporting and investigation of incidents.
Ensuring that KOTO staff, volunteers, internship hosts, and other service providers have similar, robust governance arrangements in place, and comply with KOTO Vietnam’s requirements, where they apply.
Implementing human resource policies that ensure that staff and volunteers are vetted, appropriately qualified and trained and supported in their roles.
Ensuring that trainees are trained, supported and monitored to assist them behave in appropriate ways.