If you want to get a refund from Iberia, you must cancel the flight with a risk-free period of Can I Get A Refund From Iberia?. That is, the passengers should do it within 24 hours from the point of booking if they want a full refund. Also, the booking must have been done at least 7 days before the departure date of the flight. See also:- Can I Cancel A Flight With Eurowings? How Do I Talk To Someone At Iberia?