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                     Sale Executive                    

KOTO | Know one, teach one

Mission Statement

To empower at-risk youth to pursue lives of dignity by providing life-skills, training and opportunity.

 

Vision Statement

As a social enterprise we strive to provide positive permanent change for at-risk and disadvantaged youth through the transformative power of social enterprise.

 

Culture Statement

We are a family who cares about all others, and where big smiles bring promise of love, compassion and security. We work hard because we believe we can make a difference. We work hard because we love our organization for all it represents.

 

Value Statement

KOTO is built on shared family values between staff, trainees and alumni. This creates the synergy necessary to deliver effective and meaningful training and livelihood creation for at-risk and disadvantaged youth by staff that are committed to—and believe in—the project and the need to engage youth in society. The KOTO philosophy is ingrained in our name: “Know one, teach one” and is the underlying principle behind our expectations of staff, trainees and alumni. Staff, trainees and alumni will show and practice respect and dignity for one another, and our donors, partners and supporters.

 

Justice – Community – Respect – Teamwork – Performance

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Position Description:

  • Sale Executive

 

Key Products and Services:

  • Food and beverage services at KOTO Saigon restaurant.

  • Merchandise at Dream Shop.

  • Catering and Cooking Class services.

  • Joint ventures with external stakeholders.

 

Objective:

  • Meet targets for enterprise sector at KOTO Sai Gon.

  • Build and maintain relationships with customers, travel agent and business partners.

 

Reporting Structure:

  • This position reports directly to the Marketing and Business Development Director.

Key Working Relations:

  • Internal:  KOTO trainees and all KOTO staff.

  • External:  External stakeholders include customers, business partners and suppliers.  

 

Key Responsibilities:

1. Planning:

  • Design sale kits and proposals ready to present to customers and business partners.

  • Work with operation team and suppliers on the planning of any new products & service to ensure creativities and variety aligned with KOTO’s brand and operation.  

  • Produce a set of contents ready for social media channels and digital platforms uses.

  • Make sure database of customers and partners is up to date.

2. Executing:

  • Work proactively with travel agents and external stakeholders on maintaining current accounts.

  • Provide high level of sales activities to support operation team in meeting financial targets and customers’ satisfaction.

  • Relationship management: Initiate and maintain regular contact with individual customers, travel agent and corporate partners to ensure building positive relationships and ongoing support.

  • Targets: Together with the team, work to achieve and sustain a 100% target of sales for social enterprise sector at KOTO Saigon, this includes restaurant service, catering, merchandise, cooking classes and services from Joint Ventures.

  • Support managing digital platforms.

3. Initiatives:  

  • Develop proposal and strategic plan to secure more accounts/contracts.

4. Internal liaison:

  • As required, provide high level of support to other team members if required.

5. Self:

  • Manage self to maximise results.

6. Values & Ethos:

  • Uphold the values of KOTO.

 

Key Skills and Knowledge:

  • Report writing and analysis skills.

  • Highly self-motivated with the ability to work independently but also excellent teamwork spirit.

  • Project management.

  • Ability to meet financial targets set by management team.

  • High level of time management and tasks prioritising skills.

  • Excellent in English and Vietnamese both writing and speaking skills.

 

Qualifications / Experience:

  • A relevant tertiary qualification in Sales & Marketing, Business, Economic and/or Commerce.

  • Minimum one-year experience in a sales, business development, or sponsorship position (NGO or social enterprise experience preferred). Fresh graduate can be specially considered for this position if knowledge and skills are aligned.

  • Relationship management experience to ensure the requirements of both KOTO and its customers/partners are delivered.

Well-developed technical skills in the following areas:

  • IT Skills (Word, Excel, PowerPoint).

  • Videographer/Photographer skills (is highly appreciated).

  • Well-developed communication skills (written and oral) in both Vietnamese and English.

Personal attributes:

  • High level of empathy and motivation.

  • Positive attitude and disposition.

  • Creative and proactive.

  • Passionate in social enterprises.

 

Please read Staff Handbook for full conditions of employment and code of conduct.

Interested candidates are invited to send their CV and Cover letter to trang.nguyendieu@koto.com.au & huongdt.hn@koto.com.au.